The Agency is working daily to stay up to date on the COVID-19 outbreak. We will continue to put the safety of our clients, patients, riders, employees and providers first.

Our programs are taking steps to ensure our families, customers, and staff stay safe while still providing services when and where possible. Each Agency program will follow guidelines as dictated by local, state, and federal officials.

Please check this page often for the most recent programmatic information, along with the latest updates on the distribution of the COVID-19 vaccine.

Temporary Changes Due to Covid-19 by Program and Services

Bus Fares to Return

Beginning August 2, 2021, CARTS will resume fare collection for demand response services. The East Liverpool Make the Connection Shuttle will resume fares in January.

FREE Safety Course

If you are a provider of transportation in Columbiana County, your drivers are eligible for free* transportation safety courses through the CAA Mobility Management program.

Courses offered are:

  • CPR/First Aid/ AED training through the National Safety Council*
  • Defensive Driving*
  • PAT (Passenger Assistance Training) This course is on ADA compliance, mobility device securement and transporting disabled clients.


For more information or to schedule trainings for your employees, contact Kelly McDade, Mobility Manager at 330-870-4345 or

*CPR and Defensive drive courses require a$10.00 per person workbook and certificate


Rides to Community Immunity

CARTS Transportation is now providing free* rides (Monday – Friday, 9:00AM – 3:00PM) to vaccination clinics in Columbiana County!

For more information or to schedule, please call 330-424-4015 and ask for Bonnie.


Covid-19 Relief Program

Has the COVID-19 Pandemic affected your life?

Are you past due on your mortgage, rent, or utilities?

If you have been financially affected by COVID-19 and need assistance, The Community Action Agency of Columbiana County, Inc. may be able to help.  CAACC can provide assistance to those who need help with mortgage or rent payments and/or utility expenses.

Columbiana County residents may be eligible for assistance if they have experienced financial hardship due to COVID-19 and meet program income guidelines.

               INCOME GUIDELINES

Household Size Maximum Income
1 $36,500
2 $41,700
3 $46,900
4 $52,100
5 $56,300

Call the COVID Relief program at 330-424-4013 for more information. Funding is limited.

Community Services

The Community Services building is closed to the public. All interviews and appointments for HEAP, PIPP, etc. will be done by telephone.

Clients may mail in forms or use the drop box for forms. If you must visit the office, clients may use the newly installed intercom system to speak with staff.

Health Centers

Your experience at our care sites may look a little different. Our fight continues against COVID-19, and every decision we make will put safety first, even at the expense of efficiency or convenience.

All patient temperatures are taken and masks are required.

Visitors are not permitted in the building.

Walk-in appointments are not being accepted.

Covid-19 Vaccinations

All of our centers are distributing COVID-19 vaccines to eligible members of the public by appointment only. This includes individuals outside of Columbiana County and Ohio.  Availability is limited by the number of doses we receive.

To schedule a vaccine you must call 330-424-5686. Please leave your full name, date of birth, phone number. We will return your call as soon as possible. Thank you.

CAA East Liverpool Campus Building 1, 16480 St. Clair Avenue

CAA Health and Behavioral Health Center at Lisbon, 7880 Lincole Place

CAA Health and Dental Center, Melhorn, 103 W. Main Street, Salineville

Columbiana County Health District Information

ODH Myths vs. Facts about Covid-19 Vaccine

CDC Article: When You’ve Been Fully Vaccinated

CAA Health, Behavioral Health and Dental Centers Covid-19 Testing Info



As of March 23rd until further notice…

  • CARTS Public fares will be Free until further notice.
  • Service will end at 6:00 pm county-wide Monday through Friday.
  • The Make the Connection Shuttle will only run from 9:00 am through 3:00 pm Monday through Friday, with a final pick up at Walmart at 3:45 pm.
  • The Make the Connection Shuttle will not be operating on Saturdays.

Healthier Food Pantry

Columbiana County Healthier Community Food Pantry is closed to the public. Distribution will consist of prepared boxes and bags for pick-up.

Mon., Tues., and Thurs.: 8 a.m. – 4 p.m.
Wed. and Fri.: Noon – 4 p.m.
Federal Holidays: Closed

For More Info Call: 330-424-4013

Covid-19 Testing

All of our centers are conducting COVID-19 and antibody testing for patients by appointment only.

CAA East Liverpool Campus Building 1, 16480 St. Clair Avenue

CAA Health and Behavioral Health Center at Lisbon, 7880 Lincole Place

CAA Health and Dental Center, Melhorn, 103 W. Main Street, Salineville

To schedule a test you must call 330-424-5686.

ODH Covid Testing FAQs

COVID-19 Awareness from State and Federal Authorities


The Ohio Department of Health (ODH) continues to work with the Centers for Disease Control and Prevention (CDC) and other agencies to provide guidance regarding COVID-19. To help prevent the spread of respiratory viruses including COVID-19, the public is urged to continue practicing social distancing and other precautionary measures

Ohio Department of Health call center is ready to answer your questions about COVID-19.  The ODH Covid-19 call center can be reached at 1-833-4-ASK-ODH (1-833-427-5634) seven days a week from 9 a.m. to 8 p.m.


The Centers for Disease Control (CDC) have established steps to help prevent the spread of COVID-19 (Coronavirus).  If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community follow the steps outlined in a one-page printable handout HERE.


The World Health Organization (WHO) provides information about Coronavirus across the globe.  From the evidence so far, the COVID-19 virus can be transmitted in ALL AREAS, including areas with hot and humid weather. Regardless of climate, adopt protective measures if you live in, or travel to an area reporting COVID-19. The best way to protect yourself against COVID-19 is by frequently cleaning your hands.