FLSA Status: Non-exempt, Full-Time – 40 hours per week
Work Days: Monday – Friday, typically full year
Supervisor: Family & Child Development Managers

Job Summary:

CAA MISSION: To provide affordable, comprehensive, and quality services that will strengthen the community and lead to self-sufficiency.
HEAD START MISSION: To improve educational outcomes and well being of children and strengthen the families we serve.

The Family Advocate will implement the requirements as outline in Performance Standard 1304.40 Family Partnerships, pages 125-146 and 1305 Eligibility, Recruitment, Selection, Enrollment, and Attendance, pages 241-246 and the Final Rule on Eligibility under the supervision of the Family & Child Development Managers. Although sections 1304.40 and 1305 list the primary responsibilities of a Family Advocate, he/she must work with other Content Managers in conjunction with their supervisor, where so indicated throughout the program Service Plan. The Family Advocate will report to the Family & Child Development Managers all difficulties in meeting timelines prior to it becoming an issue. Maintenance of clear and concise recordkeeping is a mandate and responsibility of the staff.
The Family Advocate must be able to fill in the classroom, kitchen, or bus as needed. This is typically 30% of the Advocate’s time.

The Head Start Family Advocate will be in a probationary period for the first 90 days of receiving the position. Job performance will be measured within 90 days of receiving the position and annually thereafter. Maintenance of clear and concise recordkeeping is a mandate and the responsibility of all Division Managers/Coordinators.

Compensation – Grade 2 - $9.87 - $12.87

Specific Responsibilities/Essential Functions:

1. Adheres to and follows:
• All state child care licensing requirements including reporting child abuse, following child health and safety procedures, and obtaining, maintaining, posting, and
submitting written records.
• All agency's/program’s policies and procedures including the Classroom Management Policy and Confidentiality Policy.
• Represents the agency in a positive manner at all times and is a positive role model for staff.
• Maintains regular attendance in accordance with CAA Personnel Policies and follows agency call-off procedures when absent.
2. Establish and track relationships with the families:
• Document all contacts with the families in ChildPlus as an event, including all followup occurrences and notes.
• Provide every family the opportunity to participate in a Family Partnership Agreement. Documentation of efforts are added in ChildPlus as a family event and
added in the Family Service Information tab.
• Must make weekly contacts with all parents.
• Conduct 3 home visits in conjunction with the lead teacher and assistant teacher throughout the school year and documenting on the Family Advocate home visit
• Assist families to identify individual and family strengths, including setting and meeting family goals. Family goals must be documented on a Goal Action Plan.
• Complete the Strength & Needs assessment with every family 3 times throughout the year. All data must be entered in the family outcomes tab in ChildPlus and
added as an event.
• Provide families with community resources based on family needs to make referrals, including continuing education, employment training, and employment
services. Document all contacts with the families and all follow-up in ChildPlus.
• Maintain a family advocate file for every child and follow the “Family Advocate File Tracker” form.
3. Parent Involvement:
• Involve, support, and welcome parents to be active participants at the center and in each classroom.
• Inform parents of all upcoming events, meetings, activities, community resources and parent involvement activities.
• In conjunction with families plan and participate in Parent meetings. The meetings must be planned at times that are respectful to the parents needs. Parent meeting
activities and information provided must be based on family’s interests and needs.
• Be responsible for documenting all parent involvement activities and turned into supervisor.
• Must maintain a Parent Information Binder.
• Provide parents with educational materials, workshops/trainings, and resources regarding services located throughout the community.
• Must oversee a Family Advocate Project and keep supervisor up to date on progress made.
4. Accessing Community Services and Resources:
• Work under the direction of the supervisor to form partnerships with local family service providers.
• Attend trainings to learn up to date information about community resources and services to share with families, including programs offered through the Community
Action Agency.
• Document all follow-up with families regarding referrals in ChildPlus.
• Gain knowledge of upcoming community events to share with parents.
• Provide families with various education materials including mental health, substance abuse, child abuse and neglect, and domestic violence on a regular basis.
5. Parent Involvement in Health, Nutrition, and Mental Health Education:
• Ensure parents are aware of and understand how to enroll in health coverage and dental care.
• Ensure all children are current on physical and dental exams and understand the importance of informing parents of expiration dates and the repercussions of not
securing exams in a timely manner.
• Ensure parents meet and keep scheduled appointment dates. At times this may include assisting families with reminders of dates/times and providing
• Be responsible for turning in all collected physical and dental exams to the Child Health Manager in a timely manner.
• Develop Goal Action Plans for each child that does not have a physical or dental exam completed. Maintain follow-up with the families and document in ChildPlus.
6. Parent Involvement in Community Advocacy:
• Work to recruit parents to serve on the Parent Committee and Policy Council.
7. Eligibility, Recruitment, Selection, Enrollment, and Attendance:
• Must recruit and work to maintain the program’s funded enrollment and center waitlist.
• Participate when scheduled recruitment activities are planned throughout the program year and follow the guidelines set forth in the Performance Standards for
• Be responsible for taking phone applications to assist families in applying to the program.
• Provide parents of transitioning children the necessary information for enrollment.
• Work to collect the necessary documentation from families to complete the enrollment process.
• Participate in Enrollment day activities.
• Maintain accurate attendance records and documentation in ChildPlus.
• Be responsible for completing consecutive absence sheets for children missing 4 or more days.
• Be aware of the importance of informing parents of regular attendance.
• Maintain detailed enrollment documentation in ChildPlus.
8. All other responsibilities deemed necessary by your supervisor including but not limited to:
• Classroom coverage and assist in maintaining ratio on a daily basis when needed.
• Providing the teacher and assistant teacher lunch breaks daily if needed.
• Bus, kitchen, and janitorial duties when necessary.
• Responsible for assisting and collecting program in-kind on a monthly basis.
• Must conduct self in a professional manner at all times and dress appropriately for work and at work related functions.
• Must not purposefully seek to cause harm to fellow employees, the children, the program, or the agency.
• Additional duties as assigned.

Education/Skills Qualifications:

1. Must have an Associate Degree or be enrolled.
2. Associate Degree or higher preferred.
3. Good written and oral communication skills.
4. Valid driver’s license/reliable transportation/automobile insurance coverage.
5. Good computer skills.

Physical Requirements:

1. While performing the duties of this job, the employee is occasionally required to stand;
walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb
stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
2. The employee must be able to lift and/or move up to 50 pounds.

Working Conditions:

1. Various noises and behaviors associated with the care of 3-5 year old children.
2. Travel from site to site as requested.

Additional Requirements/Conditions of Employment:

1. Local Bureau of Criminal Investigation and Federal Background checks.
2. Physical exam(update every three years) including drug testing.
3. Training in First Aid, CPR, Child Abuse, Communicable Diseases, and Fire Safety.

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